Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Bởi Joseph Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People tải về miễn phí cuốn sách
Trên trang này chúng tôi đã thu thập cho bạn tất cả các thông tin về Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People sách, nhặt những cuốn sách, bài đánh giá, đánh giá và liên kết tương tự để tải về miễn phí, những độc giả đọc sách dễ chịu. Lead Your Business the Starbucks Way Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C. One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices. Joseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek bestseller The Starbucks Experience, explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership principles that drove the iconic coffee company’s resurgence from serious setbacks during the economic downturn--one of the few true turnaround stories of this time. And the company continues to grow dramatically, entering new markets and channels with fresh products and technologies. In Leading the Starbucks Way, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry: Savor and Elevate Love to Be Loved Reach for Common Ground Mobilize the Connection Cherish and Challenge Your Legacy Leading the Starbucks Way is a penetrating look at the inner workings of one of today’s most successful brands. The company gave Michelli one-on-one access to a variety of employees (called partners) to write this book--from baristas to senior leaders, including Howard Schultz, chairman, president, and chief executive officer. In short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges. Praise for Leading the Starbucks Way “Michelli shows us how a small Seattle-based chain of coffee shops became one of the most beloved brands on the planet. So grab a cup of coffee, put your feet up, and read this book!” Ken Blanchard, coauthor of The One Minute Manager® and Leading at a Higher Level “Culture is everything! This fast-moving, fascinating book gives you countless practical ideas you can use immediately to create a company climate of inspiration and loyalty.” Brian Tracy, author of Full Engagement “Michelli identifies the principles by which Howard Schultz and his team passionately perform in a culture that loves, respects, and rewards suppliers, employees, customers, shareholders, and the community.” Robert Spector, author of The Nordstrom Way “Leading the Starbucks Way provides the key success factors of a lifestyle brand that is globally scaled, locally relevant, and powered by the passion of the Starbucks culture.” John Timmerman, PhD, Senior Strategist of Customer Experience and Innovation, Gallup "Organizational consultant Michelli serves up a new helping of the recipe for business success he offered in The Starbucks Experience." Kirkus Reviews Cổng thông tin - Thư viện Sách hướng dẫn hy vọng bạn thích nội dung được biên tập viên của chúng tôi thu thập trên Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People và bạn nhìn lại chúng tôi, cũng như tư vấn cho bạn bè của bạn. Và theo truyền thống - chỉ có những cuốn sách hay cho bạn, những độc giả thân mến của chúng ta.
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People chi tiết
- Nhà xuất bản: McGraw-Hill Education
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- Che: Bìa cứng.
- Ngôn ngữ:
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- Kích thước: 2.5 x 14.6 x 21.6cm.
- Cân nặng: 499 gr
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Sách lại
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dhiyalydia
Illi D dhiyalydia — Read (and loved) it as a kid - still love it as an adult! Cute, funny, charming... What more can I say? It's classic Roald Dahl...
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ruxandrasub
Ruxandra Marin ruxandrasub — very interesting psych issues come up in this book through the eyes of a young boy/adult growing up in a dysfunctional family. the movie was actually a great portrayal of the book.
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10543413561e23
Rodin Star 10543413561e23 — ** spoiler alert ** I really loved this collection of longer short stories. Because they were longer, they weren't just a snapshot of characters and their lives, but more of a collection of snapshots. Very good ones! I loved the development in them, the flaws and reality of each character. I also loved that the author writes like Hemingyway; there is so much beneath the surface that adds to the characters' richness. You can just feel history pervading every story. And not just history history, but the characters' individual histories, everything they might have experienced up until these snapshots are revealed. And this is wonderful, because then they seem more real, like rounded real people. My favorite story was "The Circumcision." I thought it was so powerful, especially for anyone with a German-American history, or maybe even Jewish-American. Andi is a German studying in NYC, and Sarah is a Jewish American living and working there. They meet and fall in love, and explore all the problems that a German-Jewish couple faces. Some of the problems I think are real, and the author does a great job with that: navigating the religious differences, (potential) familial objections, etc. But some of it I think isn't necessary, and focuses on whether or not modern Germans should bear the guilt of their ancestors. In one evry powerful passage, Sarah says something to the effect of, "I try not to hold it against you that you're German." And she says, after he is teasing her a bit, that it's the Nazi in him that teases. To me, these were appalling comments, especially given that they are in a committed, serious relationship. Andi follows up with, "What would you say if I said I didn't hold it against you that you are Jewish." Sarah is angry, and says it isn't the same because she didn't kill a bunch of people. What she misses, though, is that neither did Andi, of course. They get beyond the argument, and Andi even decides, on a trip home to Heidelberg, to have a circumcision, because evidently he sees a future with Sarah and is considering converting. However, when he gets back, not only does Sarah not notice, but she doesn't even understand the significance once he tells her. He spends the night with her, but gets up early in the morning and leaves her. In this instance, I can understand why he did so. It didn't seem like the two of them were going to reach a common ground. I think the author did, though, set out common ground that would allow a couple like that to succeed. And I think he brought up fantastic points about modern Germans and the confusion about carrying the guilt of not even their relatives, but of a collective German identity. I thought it was a brilliant story, and I look forward to reading more by Schlink, including his nonfiction book of essays, Guilt about the Past.
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